Frequently Asked Questions

BabyOrgano products are FDCA-approved, GMP-certified, and lab-tested for heavy metals, with clear age guidance on every pack. Formulations are based on classical Ayurvedic herbs and made specifically for babies and kids free from parabens, sulphates, and harsh chemicals. Follow the age and usage directions on each pack, and patch test topical products if your child has sensitive skin.

BabyOrgano is an Ayurvedic baby and kids care brand built on classical pediatric Ayurveda, led by an in-house doctor and R&D team. Three things set us apart:

• Formulations follow classical Ayurvedic texts
• Hero products backed by clinical studies and lab reports
• Everything designed age-wise, from 0 to 15 years

Plus free doctor consultations and a Prakriti quiz to guide you before you buy.

We do not use harsh synthetic perfumes in our baby products. Where a product has a pleasant smell or taste, it comes from its natural ingredients like rose, honey, or fruit-based flavours in kids' products. Every ingredient is listed on the pack, so you always know exactly what touches your baby's skin or goes into their body.

Our formulations are built on naturally derived, Ayurvedic ingredients herbs, oils, bhasmas, and natural bases. We consciously avoid parabens, sulphates (SLS/SLES), talc, and DEET. Where a safe, tested ingredient is needed for stability or texture, it is always declared on the label that we never hide anything in the ingredient list.

Yes. Our products are lab-tested (including heavy-metal testing), and our key formulations are clinically studied. Our Swarnaprashan Drops went through a 90-day clinical study, and our Herbal Kids' Toothpaste has a clinical study on plaque and cavity reduction. We only make claims we can back with a report on file.

Our products are formulated and dosed for babies and children (0–15 years). The ingredients are natural and gentle, so many are not harmful to adults, but the dosages and concentrations are designed for young bodies. Adults looking for Ayurvedic wellness should use adult formulations or consult an Ayurvedic practitioner.

Orders are usually delivered within 3–7 business days depending on your location in India. You'll receive tracking details on your phone and email as soon as your order ships, and you can track it anytime on our Track Your Order page.

Go to our Track Your Order page and enter your order ID or registered phone number. You'll also receive tracking links by SMS/WhatsApp and email once your order ships.

Yes,shipping is free on all orders above ₹249.

(a) Currently we deliver only within India. International shipping is coming soon, write to care@babyorgano.com and we'll notify you.

(b) "Yes, we ship to select countries. Contact us on WhatsApp for shipping charges and delivery time to your country."

If you receive a damaged, defective, or wrong product, contact us within 24 Hours of delivery with photos, and we'll arrange a replacement or refund. For hygiene and safety reasons, opened or used baby products cannot be returned. Refunds are processed to the original payment method within 5-6 working days. Shipping & Returns Policy page

You can cancel or change your order before it is shipped by contacting us on WhatsApp at +91 9327277041 with your order ID. Once the order is shipped, it cannot be modified but you can refuse delivery of a COD order or reach out to us and we'll help.

We accept UPI (Google Pay, PhonePe, Paytm), debit and credit cards, net banking, popular wallets, and Cash on Delivery. All online payments are processed through secure, encrypted payment gateways.

Yes, new customers get 10% OFF on their first order with code FIRST10 at checkout. We also run combo offers and free-gift offers regularly; check the banner on our homepage for current deals.

The safest way to get genuine BabyOrgano products is to buy from our official website, babyorgano.com, or our official stores on major marketplaces. Every genuine product carries our official packaging with batch number, manufacturing details, and FSSAI/FDCA licence details printed on the label. If a deal from an unknown seller looks too good to be true, or the packaging looks different, contact us on WhatsApp at +91 9327277041 before using the product we'll verify it for you.

Yes, BabyOrgano is available on Amazon and Flipkart through our official brand stores [Myntra, Amazon, Flipkart, Firstcry ]. For the widest range, combo offers, and first-order discounts, shop directly at babyorgano.com.

Yes. Our Ayurvedic products are manufactured under FDCA (Food & Drugs Control Administration) approval, our edible nutraceutical products (like gummies and milk mixes) are FSSAI licensed, and our manufacturing follows GMP (Good Manufacturing Practices) standards. Licence details are printed on every pack.

Every BabyOrgano product mentions its age group on the pack and product page, and you can shop directly by age: 0–2 Years, 2–5 Years, and 5–15 Years. If you're unsure, our doctor can guide you free of charge (see the next question).

Yes, BabyOrgano offers a free Ayurvedic doctor consultation where you can discuss your child's needs one-on-one before choosing any product. You can also take our free 2-minute Prakriti Quiz to understand your child's body type (Vata, Pitta, or Kapha).

Store BabyOrgano products in a cool, dry place away from direct sunlight, with the cap or lid tightly closed. The shelf life and expiry date are printed on every pack as a natural-first brand, our shelf lives are set conservatively for freshness. For specific products (like syrups after opening), follow the storage note on that product's label.

Yes, our products are designed to work as a routine, and many parents combine them (linking routines). Follow the age and dosage guidance on each pack. If your child is on ongoing medication, check once with our doctor (free consultation) or your paediatrician before combining ingestible products.